Course Description


Managing carriers and claims is tough! Today’s insurance coordinator is writing appeals, analyzing reports and managing participation. This class will help you understand the more advanced tasks required to manage insurance in your practice.

Attendees can expect:

  • Report generation and analysis
  • Best practices for appeals
  • Participation discussions – is it working for you?

This course was created for doctors and team members with experience with dental insurance.


Teresa Duncan

With over 20 years of healthcare experience, Teresa addresses topics such as Insurance Coding, Office Manager Training and Revenue Growth. Her memberships include the National Speakers Association and the National Association of Dental Plans. She has been named one of the Top 25 Women in Dentistry and is the author of Moving Your Patients to Yes: Easy Insurance Conversations as well as a contributing author to the ADA’s annual CDT Companion Guides. Her podcast “Nobody Told Me That!” provides regular coding and management updates. Teresa received her Master’s Degree in Healthcare Management.

Course Tuition


Dental Insurance Beyond the Basics

This course is one hour long and worth one self-study CE Credit. This course will be available to view until 10/27/2023.

Course Curriculum

  Dental Insurance Beyond the Basics
Available in days
days after you enroll

Course Details